aqua88Privacy Policy

This page describes what we collect when you use aqua88 and how we keep that data protected. We at aqua88 collect personal information (email, phone, national ID) during account registration and KYC verification. We also track account activity—market selections, deposits, withdrawals, and login history—to detect fraud and comply with anti-money-laundering regulations.

Our servers store encrypted data; we do not sell your information to third parties. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) have their own privacy terms; we share only the information necessary to process transactions. Your data is subject to retention periods mandated by law—typically 7 years for financial records.

We operate in supported jurisdictions only. Your data may be processed on servers outside your region; you are responsible for understanding data-transfer implications under your local law. Contact us with any privacy questions via the support channels listed below.

What Data We Collect on aqua88

We at aqua88 collect personal information in the following categories: account details (email, password hash, phone number, username), identity documents (national ID number and photocopy for KYC), address proof (utility bill or bank statement), payment method details (bank account number masked except last 4 digits, e-wallet account linked to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank name), and account activity logs (login times, device information, IP address, market selections, settlement outcomes, deposit/withdrawal records).

During account verification, we require a photocopy of your KTP (national ID) and proof of address dated within 90 days. We collect this information once; it is encrypted and stored securely. We do not collect credit-card numbers directly; payment processors handle card data according to their own security standards.

We also collect browser and device information (user agent, device type, OS version) to detect suspicious logins and prevent account takeover. Cookies and tracking pixels on aqua88 log your session state and preferences; you may disable cookies in your browser settings, though this may limit platform functionality.

How We Use Your Data on aqua88

We use personal data for the following purposes: account administration (login, password recovery, communication with you), KYC compliance (verifying your identity and address), payment processing (routing deposits and withdrawals to mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), fraud detection (flagging unusual activity, preventing multi-accounting), and regulatory reporting (anti-money-laundering checks, tax compliance).

Your market activity on aqua88 (Liga 1 selections, Piala Indonesia markets, Champions League picks, live-dealer sessions, slot-game plays) is recorded to settle disputes, calculate winnings and losses, and generate your account statement. We also use activity logs to improve our platform—analyzing which markets are popular, detecting system errors, and optimizing user experience.

Third-Party Processors and Data Sharing

We share data with third-party service providers only when necessary. Payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your name, account number (masked), and transaction amount to process deposits and withdrawals. These processors have their own privacy policies; we recommend reviewing them to understand how they handle your payment data.

We also share data with fraud-detection vendors, KYC verification services, and regulatory authorities (where required by law). During anti-money-laundering investigations, we may disclose account activity to law-enforcement agencies in your jurisdiction or others where aqua88 operates.

Payment Processors

Receive transaction data only; their privacy policies govern further data use.

KYC Vendors

Verify your identity against national records; data is deleted after verification completes.

Regulatory Bodies

Receive account data upon legal request or mandatory reporting obligations.

Fraud Detection

Analyze login patterns and market activity to prevent account abuse.

Data Retention and Deletion on aqua88

We retain financial records (deposits, withdrawals, market outcomes) for 7 years to comply with tax and anti-money-laundering law. Account profile data (email, phone, KYC documents) is retained for the account's lifetime plus 3 years after closure. Login and session logs are retained for 90 days; older logs are automatically deleted unless a legal hold is issued.

You may request deletion of non-essential data (preferences, session history) by contacting our support team. We comply with deletion requests except where law requires retention (e.g., financial transaction records). Account closure does not delete historical data; we maintain records for the full retention period even after you close your aqua88 account.

How We Protect Your Data on aqua88

We at aqua88 encrypt data in transit (HTTPS) and at rest (AES-256 encryption on servers). Passwords are hashed using industry-standard algorithms; we cannot recover or view your password. Access to customer data is restricted to authorized staff with security clearance; staff computers require multi-factor authentication.

We conduct regular security audits and penetration testing. In the event of a data breach, we notify affected users and relevant authorities within 72 hours as required by law. Our servers are located in secure data centres; backups are encrypted and stored off-site for disaster recovery.

Despite these safeguards, no system is entirely breach-proof. If you suspect unauthorized access to your aqua88 account, change your password immediately and contact our support team. We will secure your account and investigate the incident.

Cookies and Tracking on aqua88

We use cookies to store your session state, login credentials (encrypted), and language preferences. Cookies are set to expire after 30 days of inactivity. We also use tracking pixels to measure page visits and identify which markets (Liga 1, Piala AFF, Champions League) are most popular.

You may disable cookies in your browser settings, though this may prevent login and reduce platform functionality. We do not use third-party advertising cookies; we do not track you across other websites. Our analytics tool (internal use only) does not identify you individually; it measures aggregate user behavior to improve aqua88.

Your Rights Regarding Data on aqua88

You have the right to access, correct, and delete your personal data on aqua88, subject to legal retention requirements. You may request a copy of your account data (account details, activity logs, payment records) by contacting our support team; we provide the data within 30 days in a machine-readable format (CSV or JSON).

You may correct inaccurate information (email, phone, address) directly in your account dashboard or by contacting support. You may also object to specific data processing (e.g., analytics tracking); we will honor objections except where processing is required by law.

Jurisdiction and Data Transfers

We at aqua88 operate in supported jurisdictions only. Our servers may be located outside your country; data transferred internationally is encrypted. You acknowledge that data protection laws vary by region and that your data may receive different protections outside your jurisdiction than local law provides.

We do not offer services in jurisdictions where data-transfer laws prohibit cross-border processing without explicit consent. By using aqua88, you consent to international data processing according to this privacy policy. If you object, you must cease using aqua88 and request account closure and data deletion.

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. Material changes are communicated via email or in-app notification at least 30 days before taking effect. Continued use of aqua88 after notification constitutes acceptance of updated terms. We encourage you to review this policy periodically for changes.

For privacy questions, data-access requests, or to report a suspected breach, contact our support team via live chat, email, or phone. We respond to privacy inquiries within 7 business days. Our multilingual support team (English and Indonesian) is available during business hours across major regions including Jakarta, Surabaya, Bandung, and Medan.

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